Returns & Exchanges
At Eminent Luggage, we want you to travel with confidence. If you are not completely satisfied with your purchase, you may return your unused items within 30 days of delivery for a full refund.
Return Process
- 1.Initiate Your Return
Log in to your account and visit the 'Order History' section to request a return authorization and receive your digital shipping label.
- 2.Pack Your Items
Place the unused luggage in its original packaging, ensuring all protective covers, hangtags, and accessories are included.
- 3.Ship It Back
Affix the provided prepaid shipping label to the outside of the box and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned item, your refund will be processed to your original payment method within 5-7 business days.